Job Description

Catering Account Manager

Best Impressions Caterers | Charlotte, NC

Want to make an application Make sure your CV is up to date, then read the following job specs carefully before applying.

About Best Impressions Caterers Founded in 1989, Best Impressions Caterers is the premier provider of culinary excellence and event management in the Carolinas. We provide high-end catering services for a wide range of corporate, philanthropic, and social events, operating out of a 25,000-square-foot state-of-the-art facility. As the exclusive or preferred caterer for many of Charlotte’s most prestigious venues, we have built our reputation on a culture of excellence, innovation, and an unwavering commitment to our clients. At Best Impressions, we don't just provide food; we deliver a seamless, world-class experience.

The Position We are seeking a high-performing Catering Account Manager to join our premier events team. This is a comprehensive leadership role designed for a professional who thrives on total project ownership.

At Best Impressions, we believe in a "full-circle" approach. Our Account Managers serve as the singular point of continuity for our clients—from the initial inquiry and menu design to on-site execution and the final event strike. You are not just selling an event; you are responsible for bringing it to life. We are looking for an individual with a refined command of hospitality logistics, exceptional writing skills, and the poise required to lead high-profile events for a discerning clientele.

Core Responsibilities

• End-to-End Account Management: Own the complete client relationship, including booking, contract negotiation, and final billing.
• On-Site Leadership: Act as the primary lead for assigned events, ensuring seamless execution and providing immediate, expert problem-solving.
• Menu & Proposal Design: Develop sophisticated proposals tailored to client needs while maintaining operational feasibility and high standards.
• Administrative Excellence: Maintain meticulous records within our CRM and ensure all client correspondence is professional, timely, and brand-aligned.
• Venue Expertise: Conduct comprehensive site tours, demonstrating a deep understanding of venue capabilities and logistics.

Professional Qualifications

• Experience: A strong background in high-end catering, hospitality management, or luxury event sales preferred.
• Expertise: Comprehensive knowledge of food and beverage service, including current culinary trends and service standards preferred.
• Communication: Exceptional written and verbal skills; the ability to interface with corporate executives and private clients with confidence and grace.
• Availability: A commitment to the hospitality schedule, including the evenings and weekends required to be present for your clients’ events.
• Technical Proficiency: Strong skills in CRM software and the Google Suite.

Compensation & Benefits

• Competitive base salary with performance-based incentives.
• Comprehensive health, dental, and vision insurance. xywuqvp
• Paid Time Off (PTO) and holiday pay.
• The opportunity to represent a market-leading brand in a culture of excellence.

Job Tags

Contract work, Immediate start, Afternoon shift

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