Job Description

Chipton-Ross is seeking a Network Communications 3 for a contract opportunity in Pascagoula, MS.

BASIC QUALIFICATIONS (REQUIRED SKILLS/EXPERIENCE):
• 5 Years with Bachelor's Degree in related field; 3 years of relevant professional experience with a Master's Degree.
• Must have experience with circuits, firewalls, loadbalancers, telephone, routers and vendor management including, but not limited too, SLAs and KPIs.


POSITION RESPONSIBILITIES:
• This position will report to the Infrastructure Manager and will be responsible for network administration.
• This role will be responsible overseeing the day-to day management and governance of the 3rd party infrastructure providers, ensuring performance across the networking tower.
• The networking tower includes oversight of the hardware and software for: routers, switches, firewalls, circuits, load balancer, telephoney, etc.
• This role will serve as the operational interface between the internal stakeholders and external vendors, while driving service excellence, compliance, and strategic alignment to business goals.
Additional responsibilities:
• Support managing contractual relationships, including SLA compliance, escalation protocols, and performance reviews.
• Support alignment with strategic roadmaps.
• Monitor and report on service uptime, incident response, and remediation processes.
• Ensure infrastructure support aligns with enterprise needs in availability, scalability, and resilience.
• Drive risk mitigation initiatives and support disaster recovery planning and testing.
• Position requires traveling.


PREFERRED QUALIFICATIONS (DESIRED SKILLS/EXPERIENCE):
• Strong interpersonal skills, and communication skills.
• Attention to detailed documentation.
• Adherence to timelines is a must.
• Experience with stakeholder (internal and external) communication
• Proven experience in IT operations, vendor management, or infrastructure governance.
• Exceptional communication and negotiation skills across technical and executive audiences.

REQUIRED EDUCATION:
Bachelor's Degree in related field is required.

WORK HOURS:
Full-Time 5/40, workweek.

Job Tags

Full time, Contract work

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